Travel » Travel Conditions

Content

1) Conclusion of travel agreement
2) Payment
3) Services
4) Changes in services and prices
5) Cancellation by the tour participant, changes in reservations, substitute persons
6) Cancellation and termination by the tour operator
7) Warranty rights
8) Limitation of liability
9) Obligation to provide assistance
10) Exclusion of claims and statutory limitation thereof
11) Legal venue

6. Cancellation and termination by the tour operator

The tour operator is entitled to cancel the travel agreement prior to departure without due notice or to terminate it after commencement of the tour, if the participant interferes with execution of the tour over a sustained period despite being requested to desist from doing so by the organizer, or if the traveler infringes the agreement to such an extent that termination thereof without due notice is justified. If the tour operator terminates the agreement, it reserves the right to the tour price. Any additional costs incurred in connection with repatriation shall be borne by the person causing the interference. The tour operator must, however, take into account the value of any savings in expenses and any benefits that may accrue through alternative utilization of services not utilized by the person concerned, including any amounts refunded by the respective service providers.

The tour operator may cancel the agreement up to 2 weeks prior to departure, if the minimum number of participants specified in the tour offer is not reached. The tour operator is obliged to inform customers of the impossibility of carrying out the tour as soon as the above situation arises and to send them notice of termination of the agreement without delay. The tour price paid will be refunded to customers immediately.

The tour operator may cancel the agreement up to 4 weeks prior to departure, if, after all possibilities have been exhausted, it would be unreasonable to expect the organizer to carry out the tour because there are so few reservations for this tour that the costs we would thereby incur would exceed an acceptable level for this tour. The right of cancellation shall, however, only be available if the tour operator is not responsible for the causative circumstances and provides evidence thereof and submits a comparable alternative offer to the traveler.