Travel » Travel Conditions

1) Conclusion of travel agreement
2) Payment
3) Services/additional agreements
4) Flight services
5) Changes in services and prices
6) Cancellation by the tour participant, changes in reservations, substitute persons
7) Cancellation and termination by the tour organizer
8) Termination of agreement due to exceptional circumstances
9) Tour organizer's liability
10) Warranty
11) Limitation of liability
12) Obligation to provide assistance
13) Exclusion of claims and statutory limitation thereof
14) Provisions relating to passports, visas and health
15) Invalidity of individual provisions
16) Legal venue

5. Changes in services and prices

5.1. Any changes in or deviations from individual travel services specified in the original travel agreement that may become necessary after conclusion of the agreement and are not due to actions on the part of Club Mistral involving a breach of good faith are permissible only to the extent that they are of minor significance and do not impair the overall nature of the tour booked.

5.2. To the extent that the period between conclusion of the agreement and the agreed departure date does not exceed 4 months and in cases in which transport costs or the fees for certain services, e.g. harbor or airport fees, are raised or exchange rates applicable to the pertinent tour change, we reserve the right to amend the tour price quoted and confirmed in the confirmation of reservation in an amount that corresponds to the resultant increase per person/seat in travel costs. In cases involving post-reservation changes in the tour price or an essential travel service, the tour organizer must inform the party who has made the reservation without delay, but at the latest 3 weeks before departure. Price increases after this date are impermissible. In cases involving price increases of more than 5% or a major change in an essential travel service, the party who has made the reservation is entitled to withdraw from the agreement without a fee or to demand participation in a journey of at least equivalent nature, to the extent that we are in a position to offer him/her such a journey at no extra cost. The latter must assert such rights immediately upon receipt of the tour organizer's communication regarding the price increase or change in travel service.